Privacy Policy – ​​Luméa

🔒 Privacy Policy – ​​Luméa

At Luméa , protecting your personal data is a priority. This policy aims to clearly inform you about how we collect, use, protect and share your personal data when you visit our website www.lumea-boutique.fr .

1. Data controller

The data controller is:
Luméa – Mehdi Ouali
Email: contact@lumea-boutique.fr

2. Data collected

We only collect data that is strictly necessary to manage your order and improve your user experience. The data we may collect includes:

  • Identity data : surname, first name

  • Contact details : postal address, email, telephone number

  • Order information : products purchased, purchase history

  • Payment details : via our secure service provider (Shopify Payments, PayPal, etc.)

  • Browsing data : pages visited, IP address, device type, cookies

3. Purposes of processing

Personal data is used for:

  • Process your orders and provide after-sales service

  • Manage payments and invoicing

  • Contact you for order tracking or commercial offers (if you have consented)

  • Improve our services and optimize navigation on our site

  • Comply with our legal and regulatory obligations

4. Sharing data

Your personal data is never sold . It may only be shared with trusted providers to ensure:

  • Payment processing

  • Shipping your orders

  • Sending emails (e.g. newsletter)

  • Website hosting (Shopify)

These service providers are contractually required to respect the confidentiality and security of your data.

5. Data retention

Personal data is stored:

  • Throughout the duration of the business relationship

  • Up to 3 years after the last contact for marketing purposes (if consent given)

  • For 10 years for accounting data (legal obligation)

6. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data

  • Right of rectification

  • Right to erasure (within legal limits)

  • Right to restriction of processing

  • Right to object to data processing for commercial purposes

  • Right to portability of your data

To exercise your rights, contact us at contact@lumea-boutique.fr . You also have the right to file a complaint with the CNIL.

7. Data security

Luméa implements all necessary technical and organizational measures to guarantee the security and confidentiality of your data (HTTPS connection, secure service providers, restricted access, etc.).

8. Cookies

When you browse our site, cookies may be saved on your device to:

  • Ensure the proper functioning of the site

  • Analyze attendance and performance

  • Offer personalized content

You can set your preferences from your browser at any time.

9. Modifications

Luméa reserves the right to modify this policy at any time. Any updates will be posted on this page.